Polytec Service has been conceived to meet the needs of our customers with regard to after-commissioning and after-sales service for the supplied machines and software and is increasingly required as a "service package".
A timely and professional support is the added value that distinguishes our company from the moment a machine is sold.
Working in close cooperation with the customer, our technical staff supervises all operations and coordinates a team of experts that supports the operator from the initial troubleshooting to the resolution of the problem.
This service partly consists in a detailed analysis aiming at identifying failure sources with instructions and measures to prevent the problem from occurring again.
Contact our Service and find the After-Sales Centre near you.
LABELS & STUDS (CONSUMABLES)
ORIGINAL PARTS WAREHOUSE
- Upgrade of existing systems
- Revamping of software and electromechanical components in plants, machines and cells
- Remote support via safe VPN channels
- Predictive maintenance plans
- On-call service
- Training and technical instructions
- Data analysis and monitoring for process optimisation and performance improvement
- Software upgrade and update to the latest versions
- Replacement of out-of-production components with the supply of equivalent products available on the market
- Overhaul and repair of damaged components
- Supply of pre-programmed and parameterized spare parts:
- AC/DC Drives
- Motion Control
- Control units
- Remote devices
- Industrial PCs & servers
- Rental and supply of production data analysis platforms